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National Certificate: Systems Support (NQF Level 5)

The National Certificate in Systems Support (NQF Level 5) is designed for individuals who wish to develop advanced technical skills and knowledge in supporting and maintaining computer systems, networks, and enterprise-level IT infrastructures. This qualification is ideal for those looking to advance their careers in IT support and network management, ensuring they have the skills to manage complex systems and provide high-level support within organizations.

Price

R22598.00

Duration

12 Months

Programme Overview Duration

Duration: Typically completed over 12 months

Delivery: Available in online or blended learning formats

Assessment: Learners will be assessed through practical projects, knowledge tests, and the submission of a Portfolio of Evidence (PoE).

Entry Requirements

  1. National Certificate: Information Technology: End-User Computing (NQF Level 3) or equivalent, or a relevant qualification in IT
  2. Basic understanding of networking, operating systems, and hardware is recommended

Career Opportunities

  1. Systems Administrator
  2. Network Administrator
  3. IT Support Specialist
  4. IT Security Administrator
  5. Cloud Systems Specialist
  6. Enterprise Systems Technician

Course Structure and Modules

The qualification covers advanced topics in system support, including:

  1. Advanced Hardware & System Maintenance – Techniques for configuring and maintaining advanced hardware systems, troubleshooting failures, and upgrading components.
  2. Network Configuration & Troubleshooting – In-depth knowledge of configuring and troubleshooting complex networks, including setting up routers, switches, and managing IP networks.
  3. Enterprise System Administration – Installation, configuration, and maintenance of servers and large-scale systems for organizations.
  4. Database Management & Support – Administering databases, ensuring performance, and managing security settings in large data environments.
  5. Virtualization & Cloud Computing – Implementing and managing virtualized environments and supporting cloud computing services.
  6. System Security & Disaster Recovery – Managing IT security policies, firewall configurations, implementing disaster recovery protocols, and preventing data loss.

Target Audience

  1. Individuals working in IT support roles who want to formalize and upgrade their technical skills
  2. IT professionals aiming to specialize in systems administration, network support, and enterprise-level IT solutions
  3. Employees in technical support positions looking for career advancement opportunities in system management
  4. Learners who want to transition into roles that focus on network infrastructure management and system integration

Accreditation

Upon successful completion, learners will receive a National Certificate:

Systems Support (NQF Level 5).

Accredited by MICT SETA (SAQA ID: 78965, 120 Credits).

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